RECOMMENDATIONS

Spotless Car Wash, for the most part, is a profitable, well run business. However, there is always room for improvement to better any company.  Issues concerning scheduling is the biggest struggle that Spotless encounters on a daily basis.  Having 2 full time managers and 28 part-time employees leaves the scheduling to be a tricky situation.  Spotless’ managers have their employees work off rotations and have their employees on-call each day, which tends to be ineffective when trying to keep the operation flowing smoothly.  The only part that we do agree with when it comes to their scheduling is the idea of rotations.  Their employees are broken into 2 groups of 15 employees that are managed separately by each manager. 

As far as recommendations go, we suggest that Spotless Car Wash implement a level scheduling plan.  By optimizing the number of employees needed per work shift, Spotless will benefit both monetarily and organizationally.  Since their largest days are Thursday-Sunday, Spotless will require the work of 18 employees per group, using a level schedule to show how much overtime is needed will benefit the managers and the employees.

Spotless employees work part-time, with the exception of the 2 managers who work full-time.  Using the level scheduling, it will also show just how many employees are needed per shift and when each employee can work.  Since the employees work no more then 30 hour weeks, a new schedule is put out on a weekly basis.  Things like cold weather or rain allow for fewer employees.  Using a new schedule each week will keep this level scheduling system in check.

Primary Work Schedule Spreadsheet

Weather Altered Schedule Spreadsheet

Development of Workforce Schedule